This tutorial - the only one in JCDL 2012 Conference - introduces a range of methods which can be applied to understand better user needs and expectations (surveys, questionnaires, interviews, deep log analysis, personas, eye tracking, ethnographic studies) and to give a practical feel how they work in real practice through a series of recent studies. It includes real life international case study which will help the participants to get a better understanding what studies could be particularly helpful according to the products and services they develop, how to involve user s in digital library evaluation, and how to engage better with users.
USER STUDIES FOR DIGITAL LIBRARIES EVALUATION AND DEVELOPMENT
FELICIATI, Pierluigi;
2012-01-01
Abstract
This tutorial - the only one in JCDL 2012 Conference - introduces a range of methods which can be applied to understand better user needs and expectations (surveys, questionnaires, interviews, deep log analysis, personas, eye tracking, ethnographic studies) and to give a practical feel how they work in real practice through a series of recent studies. It includes real life international case study which will help the participants to get a better understanding what studies could be particularly helpful according to the products and services they develop, how to involve user s in digital library evaluation, and how to engage better with users.| File | Dimensione | Formato | |
|---|---|---|---|
|
jcdl2012-userDL.pdf
accesso aperto
Tipologia:
Abstract
Licenza:
DRM non definito
Dimensione
415.56 kB
Formato
Adobe PDF
|
415.56 kB | Adobe PDF | Visualizza/Apri |
I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
