Preface - Process Innovation in the Global Fashion Industry

Process innovation is an improved way of doing things across the entire supply chain, including management, to expand efficiency in terms of cost, quality, and service. Process innovation is all about enhancing speed, accuracy, and efficiency, which are often internal processes and therefore invisible to customers. Still, leading fashion companies constantly engage in process innovation because doing so allows their product innovations to become even more visible and effective. Yet hidden, process innovations can contribute to a company’s profit, thus serving as a means to an end, rather than being a stand-alone goal per se.