The chapter provides the reader with a review of different scientific approaches to the value of cultural heritage and cultural institutions such as museums, highlighting the need for an open and holistic method to the analysis of value and evaluation. After reviewing the different typologies of cultural heritage value examined by the international economic literature, the research shifts its focus from heritage value assessment to public value creation and measurement. In particular, when reviewing different typologies of value, values are understood not only as cultural heritage’s attributes (e.g. cultural and economic, use and non-use, etc.), but also as a set of utilities or benefits for different recipients. Subsequently, approaching value creation through a multidimensional and multistakeholder perspective, the analysis focuses on tools and indicators to measure and evaluate museum performances. Finally, sharing suggestions arising from the public value approach, some recent innovative frameworks are discussed. Their application to the cultural sector is pointed out, underlining critical issues that museums have to face in the current society.

From value assessment to public value creation and measurement in the museum sector. Theoretical approaches and critical issues in a changing world

CERQUETTI, MARA
2017-01-01

Abstract

The chapter provides the reader with a review of different scientific approaches to the value of cultural heritage and cultural institutions such as museums, highlighting the need for an open and holistic method to the analysis of value and evaluation. After reviewing the different typologies of cultural heritage value examined by the international economic literature, the research shifts its focus from heritage value assessment to public value creation and measurement. In particular, when reviewing different typologies of value, values are understood not only as cultural heritage’s attributes (e.g. cultural and economic, use and non-use, etc.), but also as a set of utilities or benefits for different recipients. Subsequently, approaching value creation through a multidimensional and multistakeholder perspective, the analysis focuses on tools and indicators to measure and evaluate museum performances. Finally, sharing suggestions arising from the public value approach, some recent innovative frameworks are discussed. Their application to the cultural sector is pointed out, underlining critical issues that museums have to face in the current society.
2017
978-88-6056-5303
File in questo prodotto:
File Dimensione Formato  
Bridging_Cerquetti.pdf

accesso aperto

Tipologia: Documento in post-print (versione successiva alla peer review e accettata per la pubblicazione)
Licenza: DRM non definito
Dimensione 1.76 MB
Formato Adobe PDF
1.76 MB Adobe PDF Visualizza/Apri

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11393/240831
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact