This tutorial - the only one in JCDL 2012 Conference - introduces a range of methods which can be applied to understand better user needs and expectations (surveys, questionnaires, interviews, deep log analysis, personas, eye tracking, ethnographic studies) and to give a practical feel how they work in real practice through a series of recent studies. It includes real life international case study which will help the participants to get a better understanding what studies could be particularly helpful according to the products and services they develop, how to involve user s in digital library evaluation, and how to engage better with users.

USER STUDIES FOR DIGITAL LIBRARIES EVALUATION AND DEVELOPMENT

FELICIATI, Pierluigi;
2012-01-01

Abstract

This tutorial - the only one in JCDL 2012 Conference - introduces a range of methods which can be applied to understand better user needs and expectations (surveys, questionnaires, interviews, deep log analysis, personas, eye tracking, ethnographic studies) and to give a practical feel how they work in real practice through a series of recent studies. It includes real life international case study which will help the participants to get a better understanding what studies could be particularly helpful according to the products and services they develop, how to involve user s in digital library evaluation, and how to engage better with users.
2012
File in questo prodotto:
File Dimensione Formato  
jcdl2012-userDL.pdf

accesso aperto

Tipologia: Abstract
Licenza: DRM non definito
Dimensione 415.56 kB
Formato Adobe PDF
415.56 kB Adobe PDF Visualizza/Apri

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11393/114209
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact